Can your app make BPAY payments out of Xero?

Yes.   We can either email you the BPAY batch file or Auto-Pay the BPAY for you on the due date.


Does your app create BPAY batches or is it something else?

Yes, you can choose between receiving a BPAY batch (suitable for your bank) or BPAY auto-pay (where we pay the BPAY bill for you). 


For BPAY Batching - when do you email me the BPAY Batch for upload?

Normally it is either 3pm on the day they are due, or we can set it up so it is emailed to you xx days before the due date, giving you enough time to set up your weekly batch run. 


Can you pay the same BPAY biller BUT with different reference numbers each time?  

Yes we can. 

Refer to section 2 of this article here on how to update your XERO contacts for these scenarios.

Where do I provide the BPAY details and what do I need to prepare?

Step 1: is to set up your BPAY contacts correctly in Xero. 

Refer to the instructions HERE.  

Step 2: Approve the bills in Xero


Can I pay my BPAY bills via Credit Cards and/or Bank Accounts?

Yes. 

You load your Bank Accounts and Credit Cards into your Parakeet Wallet and rank your payment methods in order or preference.  We will pay your BPAY bills using your prioritised payment method.

Can you use any Bank Accounts or Credit Cards to pay my bills?

Yes, as long as your bank account or card is held / issued by an Australian Bank.

When do you pay my BPAY billers?

We use the 'Due Date' you set in Xero. We do recommend you take into account the Clearing time required based on different payment methods.