To ensure your invoices apply the right Returns Rate (Discount), you need to ensure:


  • The contacts section of your Customer in Xero is updated correctly as per article HERE.
  • Ensure your you followed the Parakeet configuration steps / video below, in particularly the below chapters.
    • [00:25] Integrate with Xero 
    • [00:59] Accounts Receivable - Deposit Account 
    • [01:16] Merchant Accounts 
    • [02:17] Returns - Configuration as a Vendor Offering a Return 
    • [04:32] One-Time Payments 
    • [04:52] Invoices Page — Incremental and Static Options