Parakeet support

Getting Started 3

• Video: Parakeet Xero Pre-Onboarding Checklist
• Video: Configure your Parakeet Portal | Account
• How it works: Parakeet > Xero Data Flow Diagram

How to Connect/Reset/Disconnect 2

• How to connect Parakeet to Xero
• How to disconnect Parakeet & Xero

Paying Bills from Xero 11

• Paying BPAY bills from Xero: Default Set up
• Paying BPAY bills from Xero: Optional - Multi-CRN
• Paying EFT / Bank Deposit Suppliers' out of Xero
• How to approve bills in Xero & Parakeet
• How to add Credit Card to Parakeet Wallet

View all 11

Managing Invoices from Xero 8

• Video: How do I set up early payment discounts on my Xero invoices?
• Video: How do I ensure early payment discounts are applied on Xero Invoices?
• BPAY files - Auto BPAY Receivables Reconciliation
• BPAY files - Unmatch / Un-reconciled BPAY Payments
• How to reconcile inward invoice payments received via Parakeet

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FAQ 6

• Bills: BPAY FAQs: Making BPAY payments
• Video: Bills: How does the reconciliation of Bills work?
• Video: Invoices: How does the reconciliation of Invoices work?
• Bills: What time are bills paid on the due date?
• Bills: How long does it take for bill payments to reach the vendor / biller?

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FAQ 5

• What is Parakeet?
• Who can use Parakeet?
• Where is Parakeet available?
• What are your support hours and contact details?
• What so special about Parakeet - Xero?

Getting Started 5

• Why did I receive an invitation from my customer (buyer/payer)?
• Why did I receive a payment request from my vendor?
• How soon will I get my money after the payment is processed via Parakeet pay?
• Who is connected to Parakeet?
• How do I get my invoice and bill information into Parakeet?

Pricing 3

• Is there a minimum or fixed term agreement to use Parakeet?
• What does it cost me to sign up?
• Is there an upfront cost?

Invoice Payments 7

• Do I need my own merchant facility to accept credit card payments?
• Why should I sign up to receive payment via Parakeet?
• What will my customers see on their statement?
• When will the money be received into my account?
• What is an internet merchant facility / merchant account?

View all 7

Reconciliation 1

• Manually Reconciling Surcharge recovered from your customer

Customer wallet 0

Bill payment 0

Early payment discounts savings 1

• How to view & accept discounts using the Check Price Now button

Xero Contacts Set up 0