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Knowledge base
Xero Integration
Getting Started
3
Video: Parakeet Xero Pre-Onboarding Checklist
Video: Configure your Parakeet Portal | Account
How it works: Parakeet > Xero Data Flow Diagram
Paying Bills from Xero
3
Video: Overview - What bills can you pay?
Video: How do I pay a bill from Xero? How does it work?
What details do I need to provide for BPAY & Non-BPAY vendors?
Managing Invoices from Xero
3
Video: How do I Returns Out (early payment discount) on my Xero invoices?
Video: What do I need to do to ensure Returns (early payment discoun are applied on my Invoices?
BPAY Receivables Reconciliation - Update your Xero Customer Contacts
FAQ
8
How do I disconnect from Xero?
Bills: BPAY FAQs: Making BPAY payments
Video: Bills: How does the reconciliation of Bills work?
Video: Invoices: How does the reconciliation of Invoices work?
Bills: What time are bills paid on the due date?
View all 8
Troubleshooting
2
Invoices: My invoices are not showing up in Parakeet
Bills: My bills are not showing up in Parakeet
General
FAQ
5
What is Parakeet?
Who can use Parakeet?
Where is Parakeet available?
What are your support hours and contact details?
What so special about Parakeet - Xero?
Getting Started
5
Why did I receive an invitation from my customer (buyer/payer)?
Why did I receive a payment request from my vendor?
How soon will I get my money after the payment is processed via Parakeet pay?
Who is connected to Parakeet?
How do I get my invoice and bill information into Parakeet?
Pricing
3
Is there a minimum or fixed term agreement to use Parakeet?
What does it cost me to sign up?
Is there an upfront cost?
Vendors
Invoice collection
7
Do I need my own merchant facility to accept credit card payments?
Why should I sign up to receive payment via Parakeet?
What will my customers see on their statement?
When will the money be received into my account?
What is an internet merchant facility / merchant account?
View all 7
Returns program for Vendors
4
I'm a vendor - What does Returns do for me?
How does Returns help my business?
If I elect to accept a Return (i.e. get paid early), how much will it cost me?
Do I have to upload my invoices to Parakeet?
Customers
Customer wallet
5
What types of accounts and payments methods can your wallet accept?
How do I set up which payment methods to use?
Do I get my credit card points or 55 days interest free if I pay all my bills with my card?
Are all my bills defaulted to pay automatically on the due date?
Can I use the wallet to control my company purchasing budget?
Bill payment
5
What types of accounts and payments methods can your wallet accept?
How do I prioritise the order of my preferred payment methods?
Do I get my usual 55 days interest free and points program if I pay all my invoices with my card?
Are all my bills scheduled to pay automatically on the due date?
Can I control my spending budget?
Returns program for Customers
4
I'm a customer (buyer / payer) - what does Returns program do for me?
Do I have to use my cash to pay for accepted Returns (early payments)?
How do I know what payment method I should use to pay under a matchmaker?
Can I budget/track my monthly spend?
Help Desk Software
by Freshdesk Support Desk