FAQ

Frequently asked question about the how Xero | Parakeet work together

How do I disconnect from Xero?
To disconnect your Xero account in Parakeet: Login to your Parakeet Portal Select 'Settings' on the left menu Click 'Accounting' ...
Mon, 11 Oct, 2021 at 2:08 PM
Bills: BPAY FAQs: Making BPAY payments
Can your app make BPAY payments out of Xero? Yes.  Does your app create BPAY batches or is it something else? We do not create batches for export.  I...
Mon, 11 Oct, 2021 at 2:45 PM
Video: Bills: How does the reconciliation of Bills work?
For Bills: Where a Returns IN (Early Payment Discount) is accepted and paid, the entries into your accounts are as follows. Please note that steps 1 &am...
Mon, 11 Oct, 2021 at 2:19 PM
Video: Invoices: How does the reconciliation of Invoices work?
For Invoices: Where a Returns OUT (Early Payment Discount)  is accepted and paid, the entries into your accounts are as follows. Please note that steps ...
Mon, 11 Oct, 2021 at 2:18 PM
Bills: What time are bills paid on the due date?
Bills are scheduled for payment on: 16:00 AEDT 16:45 AEDT 22:00 AEDT
Mon, 11 Oct, 2021 at 2:19 PM
Bills: How long does it take for bill payments to reach the vendor / biller?
The clearing time is dependent on the payment method you choose. If paid from a Bank Account - T + 3 business days  If paid from a Credit Card -  T + ...
Mon, 11 Oct, 2021 at 2:19 PM
When does the data sync occur?
The data sync between the systems typically occurs within 10 minutes of an event occurring either in Parakeet or Xero (highlighted in BOLD).   The only ...
Mon, 11 Oct, 2021 at 2:18 PM
When are Parakeet Fees collected
We collect our fees every month in arrears. We debit the Parakeet fees from your accounts established in Parakeet.
Mon, 11 Oct, 2021 at 2:18 PM