To ensure your invoices apply the right Returns Rate (Discount), you need to ensure:
- The contacts section of your Customer in Xero is updated correctly as per article HERE.
- Ensure your you followed the Parakeet configuration steps / video below, in particularly the below chapters.
- [00:25] Integrate with Xero
- [00:59] Accounts Receivable - Deposit Account
- [01:16] Merchant Accounts
- [02:17] Returns - Configuration as a Vendor Offering a Return
- [04:32] One-Time Payments
- [04:52] Invoices Page — Incremental and Static Options