Background:


Parakeet automates the reconciliation of inward BPAY receipts based on the BRF (BPAY remittance file) or CSV provided by the BPAY provider.


To learn more about auto-match BPAY, refer here.


Scenario:


There are instances where BPAY payments cannot be reconciled.


Scenarios where this occurs is when:


  • BPAY transaction has BRF status code of:
    • 15 = Error Correction
    • 25 = Reversal

or 

  • BPAY transaction has CSV Payment Method of:
    • Credit Account (i.e. Refund)

or

  • Parakeet is unable to find an outstanding invoice against a valid BPAY payment advised in the BRF/CSV file 


In this instances, the most likely scenarios are:

  • Invoice has already been marked as paid (outside of Parakeet)
  • Overpayment by the customer;
  • Refund to the customer;
  • Partial Payment by the customer; or
  • Changed CRN in Xero


Parakeet


  • Parakeet receives the BRF/CSV file from BPAY Provider
  • Parakeet translates the BRF/CSV file and allocates the BPAY receipts to your customer's outstanding invoices
  • If Parakeet is unable to find any outstanding invoices, or the BPAY refers to a code 15 or 25 or 'Credit' status, then an 'unreconciled' email will be sent. 
  • Customer to manually review and take appropriate action.